Christmas is coming, so we’re here to help with deliveries & returns!
2019 Christmas Opening Times:
We are open until 1pm on Friday, December 20th and reopen on Monday 6th January 2020. Showroom by appointment and on the phones from 9am to 5pm. As always, you can get us by email.
- Wednesday, December 18th for 2nd class mail.
- Friday, December 20th (before 1pm) for 1st class mail and Special Delivery
The above is the guidance from Royal Mail, from experience you should bring those dates forward a day or two.
The Christmas shopping season is upon us, so just like last year we are making a simple, but very helpful change for parents. The postal system goes a bit mad, delivery times are longer and stress levels go up – so leaving it to the last minute is something of a gamble! Buying early solves that, but what about returns if they can’t try their presents on until Christmas day?
For all orders from Sunday 10th November 2019 until the 20th December 2019, Kids Racing will extend the timeframe for notification of returns to the 6th of January 2019. This way, you can be sure that you can still shop early for presents and not leave it all to the last minute – but if you have any issues with clothes not fitting, you can still return for an exchange or credit note in January.
(Obviously you still need to make sure tags are not removed and all items are returned undamaged and in a saleable condition, including the packaging)