Christmas is coming, so we’re here to help with deliveries & returns!
2017 Christmas Opening Times:
We are open as usual until 5pm on Friday, December 22nd and all orders over he holiday period will be dispatched on January 3rd, when we reopen at 9am. Showroom by appointment and on the phones from 9am to 5pm. As always, you can get us by email.
The Christmas shopping season is upon us, so just like last year we are making a simple, but very helpful change to help parents. The postal system goes a bit mad, delivery times are longer and stress levels go up – so leaving it to the last minute is something of a gamble! Buying early solves that, but what about returns if they can’t try their presents on until Christmas day?
For all orders from Sunday 29th October 2017 until the end of the year, Kids Racing will extend the timeframe for notification of returns to the 14th of January 2018. This way, you can be sure that you can still shop early for presents and not leave it all to the last minute – but if you have any issues with clothes not fitting, you can still return for an exchange or refund in January.
(Obviously you still need to make sure tags are not removed and all items are returned undamaged and in a saleable condition, including the packaging)