Christmas is coming, so we’re here to help with deliveries & returns!
2018 Christmas Opening Times:
We are open until 1pm on Friday, December 21st and reopen on Monday 7th January 2019. Showroom by appointment and on the phones from 9am to 5pm. As always, you can get us by email.
- Tuesday, December 18 for second class mail.
- Thursday, December 20 for first class mail.
- Saturday, December 22 for special delivery (our last dispatch day is Friday 21st before 1pm!!!)
The above is the guidance from Royal Mail, from experience you should bring those dates forward a day or two.
The Christmas shopping season is upon us, so just like last year we are making a simple, but very helpful change to help parents. The postal system goes a bit mad, delivery times are longer and stress levels go up – so leaving it to the last minute is something of a gamble! Buying early solves that, but what about returns if they can’t try their presents on until Christmas day?
For all orders from Friday 9th November 2018 until the 21st December 2018, Kids Racing will extend the timeframe for notification of returns to the 11th of January 2019. This way, you can be sure that you can still shop early for presents and not leave it all to the last minute – but if you have any issues with clothes not fitting, you can still return for an exchange or credit note in January.
(Obviously you still need to make sure tags are not removed and all items are returned undamaged and in a saleable condition, including the packaging)