Easy online returns to exchange or refund at Kids Racing
Kids Racing offer a very helpful and hassle-free returns policy, after all, we are here to help you! We want you to be happy with your purchases, but if you are not pleased do not hesitate to contact us.
Please use our returns form here and include in the returned package.
If you simply change your mind, please inform us in writing by either email or by post that you wish to return your item within 14 days of receiving it. Include why you are returning it, your order reference number and if you require a refund or exchange in your email. You then have a further 14 days to return the item to us.
Christmas Returns Policy (December 2019)
Customers that make use of our extended Returns Policy at Christmas (notifying us of their intention to return items after the statutory 14 days from purchase requirement) will be refunded by credit note if they do not wish to exchange. HERE
Obviously you still need to make sure tags are not removed and all items are returned undamaged and in a saleable condition, including the original packaging. To inform us by email;
To inform us by post and where to physically post your item back to us;
Kids Racing Ltd,
Horseshoe Farm Buildings,
Exclusions include special order items, custom-built items and bike components that have been fitted, unless faulty.
PRINT OUR RETURN FORM - CLICK HERE