Covid-19 Special Measures

UPDATE: 24th March 2020 - latest restrictions do not affect our dispatch times - we are operating as usual. Delivery times can be slightly longer (they have suspended delivery time guarantees) - as the courier system is experiencing high-demand currently. We may change carriers to get your parcel to you as quick as possible.

Royal Mail and all couriers are experiencing unprecedented demand due to Coronavirus at the moment so may take a little longer to reach you. We are dispatching all orders within 1-2 working days.

Royal Mail tracking - Please note that once you have received an email with "order update that your delivery is confirmed, We've accepted your order, and we're getting it ready. Come back to this page for your updates on your delivery status", followed by your royal mail tracking number, this means your parcel has left our premises and been passed to Royal Mail. In the current situation the tracking may not update for a few days. This is beyond our control.

Free Delivery across the UK*
We have Free Delivery on all orders over £50 across the UK (*excludes NI/Jersey/Guernsey/Scilly and Bulky items eg Bikes, wheelsets and build kits). Free delivery is by Royal Mail 2nd class or Parcelforce 48.

We aim to deliver to your door in 2-6 working days, more often than not it’s 2 days!

If your order is less than £50 in value, our delivery charges are;

However, some smaller items have delivery included, which will be outlined on the relevant Product Page.

If an item is on ‘Back Order’ we will notify you of its expected delivery date by email, or you are welcome to Contact us beforehand for an estimated arrival date. Do check your Spam or Junk folder or filter if you don’t hear from us.

'Special Order' items may take longer.

European Delivery
We deliver across Europe for an additional £10.50 (parcels up to 2kg weight, if your order is larger, we will contact you)

US and Worldwide Delivery
We deliver across the USA and Worldwide for an additional £20.50 (parcels up to 2kg weight, if your order is heavier, we will contact you). We can also dispatch Bikes worldwide, delivery charges apply dependant on country, see product pages. Please note there may be additional Import Tax and Duties you could be liable for. This varies for different countries.

 

Bulky Items and Bike Delivery
Bike delivery across the UK is from £49.99 fully-built, in a full-sized bike shipping container, which you can choose when selecting your bike. Dispatch times are given on each Product Page. Other Bulky items such as Framesets and Wheelsets - delivery charges apply, see product pages.